Customer Service & Logistics

Shipping & Delivery Policy

Effective Date: January 1, 2026Last Updated: July 25, 2026

At NKARYAVART, we curate avant-garde garments with meticulous craftsmanship. We are committed to ensuring your pieces reach you securely, promptly, and in pristine condition.

1. Complimentary Domestic Shipping

We offer FREE standard shipping on all prepaid orders across India. There are no hidden handling fees, processing surcharges, or minimum order thresholds required to qualify for complimentary shipping.

2. Order Processing & Dispatch

  • ✓ Dispatch Window: All confirmed orders are packaged and handed over to our logistics partners within 24 to 48 business hours.
  • ✓ Operating Days: Dispatches take place Monday through Saturday, excluding national and public holidays.
  • ✓ Limited Drops & Pre-Orders: For exclusive capsule collections or pre-ordered drops, estimated dispatch dates are explicitly listed on the product page.

3. Estimated Delivery Transit Times

Once dispatched from our fulfillment center, estimated transit durations are as follows:

Destination RegionEstimated Transit Time
Tier 1 Metro Cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata)2 – 4 Business Days
Tier 2 & Tier 3 Cities3 – 5 Business Days
North-East, J&K, Special Delivery Locations5 – 7 Business Days

* Note: Unexpected delays caused by adverse weather conditions, regional restrictions, or courier peak seasons (e.g. Diwali) may occasionally extend transit times.

4. Logistics Partners & Tracking

We partner with premier express logistics carriers in India, including Shiprocket, Bluedart, Delhivery, and DTDC.

Upon dispatch, an automated notification containing your Air Waybill (AWB) tracking code and tracking URL will be sent to your registered email and SMS. You can track your shipment directly via our logistics partner or through your Account Orders page.

5. Damaged or Tampered Parcels

If the outer packaging appears visibly torn, tampered, or resealed at the time of delivery, please refuse to accept the delivery and immediately alert the delivery associate.

If accepted, please record an uninterrupted video while opening the outer parcel and inspect the item. Report any transit damage to nkaryavart@gmail.com within 24 hours of delivery with photographic/video evidence.

Questions Regarding Your Shipment?

Our support concierge is available Monday through Saturday to assist with delivery updates and order questions.