Order Cancellation Policy
Cancellation at a Glance
Orders can be cancelled at any time prior to packaging and dispatch from our atelier for a 100% full refund. Once an order has been handed over to our logistics partner and an Air Waybill (AWB) has been generated, it cannot be intercepted in transit and must be handled under our standard 3-day return procedure upon delivery.
At NKARYAVART, we strive to process and dispatch your orders with speed and precision. Please review our comprehensive cancellation terms below.
1. Pre-Dispatch Cancellation
You may cancel your order at no extra charge before it has been dispatched from our facility. Since we package and dispatch orders within 24 to 48 business hours, we recommend submitting cancellation requests as early as possible.
- ✓ Full Refund: 100% of the paid order amount will be refunded directly to your original payment method.
- ✓ No Fees: There are no cancellation fees, penalty charges, or restocking deductions for pre-dispatch cancellations.
2. How to Request a Cancellation
To request an order cancellation, please email our concierge immediately at:
To ensure swift processing, your email must include:
- ✓ Order ID: Your official order number (found in your confirmation email).
- ✓ Customer Name: Full name registered with the order.
- ✓ Registered Email / Phone: Contact information used during checkout.
- ✓ Reason for Cancellation: Brief explanation (helps us improve our service).
3. Post-Dispatch Cancellation
Once an order has been dispatched and an Air Waybill (AWB) has been generated by our logistics partners (Shiprocket, Bluedart, Delhivery), the shipment cannot be stopped or cancelled in transit.
In this case, please accept delivery and initiate a return request within our official 3 calendar days return window by following our Return & Refund Policy.
4. Refund Timeline & Method
Upon successful cancellation approval, your refund is initiated immediately and returned to the original payment method:
- ✓ UPI Payments (Google Pay, PhonePe, Paytm): Typically credited within 24 to 48 hours.
- ✓ Credit / Debit Cards & Net Banking: Credited within 5 to 7 business days, depending on your issuing bank.
5. Cancellation by NKARYAVART
Under exceptional circumstances, NKARYAVART reserves the right to cancel an order due to:
- • Unexpected inventory stock discrepancies or failed quality check prior to dispatch.
- • Unserviceable delivery address or pin code restrictions.
- • Suspected fraudulent transactions or gateway authorization failures.
If your order is cancelled by us, you will be notified immediately via email, and a 100% refund will be processed without delay.
Need Help with an Order?
Our concierge team is available to assist you with order modifications, tracking, and cancellations.